For dates of service on or after October 1, 2024, DHS will implement the “hard launch” of electronic visit verification (EVV) requirements for the following service codes:

• Home Health Care Service Codes:  92507, 97139, 97799, 99504, 99600, S9123, S9124, T1001, T1021, T1502
• Personal Care Nurse Supervisory Visit Code:  99509

Claims submitted to DHS, HMOs and managed care organizations starting on this date of service that do not include the required EVV information will be denied. 

DHS is imposing these penalties to ensure that the state receives its full allocation of federal Medicaid funding. 

If you have any questions about the EVV hard launch, please feel free to contact DHS EVV Customer Care at 1-833-931-2035 between 7:00AM – 6:00PM (Central Time), Monday through Friday or via email at vdxc.contactevv@wisconsin.gov.